Supplement Return Policy

At Via Nova Health, we prioritize customer satisfaction. Our supplement return policy offers flexibility and convenience for our patients. For more information, contact us or request an appointment online. We serve patients from Lesslie SC, India Hook SC, Riverview SC, Newport, SC, Catawba SC, Tega Cay SC and surrounding areas.

We strive for your complete satisfaction with every purchase from Source & Stem.

General Policy

• Returns Accepted: We accept returns of unopened and sealed supplement products within 30 days of the original purchase date.
• Condition: All returned items must be in their original, factory-sealed condition and packaging to be eligible for a refund. We cannot accept returns on bottles that have been opened, consumed, or tampered with.
• Refunds: Refunds will be issued to the original form of payment, minus any applicable shipping and handling charges.

Damaged or Incorrect Items

• If your order arrived damaged or if you received the wrong product, please contact our customer service team within 7 days of delivery. We will promptly send a replacement and cover all associated shipping costs.